Terms & Conditions (.CO.UK)

General

Your purchase and use of products from this site is governed by the terms and conditions set out below and as set out under Security, Copyright, and Delivery and, if you are a Distributor by the separate Distributor agreement. We recommend you also read our Privacy policy. You can print these full terms and conditions by selecting the print option in the File menu of your browser. The Distributor agreement is available to download via the Distributor Hub and is effective as soon as an order is placed.

The Customer's attention is particularly drawn to the provisions of clause 6.

We may at any time make changes to this site and the details displayed on it (including prices).

 

TERMS & CONDITIONS OF USE

1. Prices and Payment:

The prices for goods displayed for sale on this site, are Forge Motorsport UK prices and are exclusive of VAT. Delivery may be charged in addition, and any such additional charges will be notified to you on application or on completion of an order, where they apply.

Forge Motorsport cannot accept your order until you have supplied payment details for it in full. Upon receipt of these details, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. If there has clearly been a mistake or glitch, we reserve the right to refuse sale. We reserve the right not to supply you at our discretion.

Credit and Debit Card Payments
All card payments are processed by HSBC Card Services.

 

2. Shipping and Delivery:

Forge Motorsport ships via either UPS, DHL (primarily for outside of UK), DPD (primarily for UK), or any other courier we chose. Other shipping options may be available for an additional fee over and above the actual shipping costs. Once a product has left our warehouse and is in the possession of the shipping company, any claims must be made directly with that shipper however we can assist with most cases.

Timely reporting of incorrect deliveries is crucial, and issues should be raised within 72 hours to ensure swift resolution. This ensures a prompt investigation and corrective measures, enhancing overall customer satisfaction and order accuracy. Failure to report within the specified timeframe may result in delayed solutions and potential inconvenience to both customers and the logistics process

Next day delivery applies to orders processed before 12 noon Monday to Friday. 'Next day' refers to next working day. We cannot guarantee next day delivery for orders placed after this time. Whilst we endeavour to honour our next day service, next day delivery cannot be guaranteed due to other extenuating circumstances.

Saturday delivery applies to orders processed before 12 noon Friday. We cannot guarantee Saturday delivery for orders placed after this time

Our Free Delivery Policy is ONLY for UK MAINLAND Retail order deliveries, occurring during normal business days (Monday to Friday), on orders of £200 (ex VAT) and above. Unfortunately we are unable to offer this service to all UK postcodes. For these excluded UK postcodes deliveries will be charged at the prevailing rates and may be subject to longer delivery times. Please contact us for a detailed quotation of costs and times by visiting the Contact Us page. Postcodes excluded from UK mainland free delivery: AB36-38, AB55-56, FK17-21, HS1-9, IV (All), KA27-28, KW (All), PA 20-99, PH 15-99, ZE (All)

 

3. Non-UK Duty Charge Information

All Forge products are sold with a Delivery Duty Unpaid (DDU) status and an import tariff may apply to your order*. Customers will be contacted by the Customs and Excise authority in the destination country regarding payment prior to delivery, and it is important that correct contact telephone number and email information be submitted with the order to facilitate this part of the delivery process. Some couriers are charging an admin fee for shipping into the EU. Typical payment methods include credit card or cheque; please contact your local Customs and Excise authority for accurate payment method information. Your order will be released to the courier company for delivery by the Customs and Excise authorities as soon as the import duty has been paid. Please note tariff charge criteria vary, and it is the responsibility of customers to investigate the possible charge with their local customs and excise authority. Please note carriage costs and related administration for the return of the order to Forge Motorsport will not be refunded in the event of import duty dispute and consequent order rejection.

*EU Delivery & Duty Pricing & Offers
Pricing related to delivery and duties may be subject to additional offers which will be made during the checkout process if available. For more details please read this supplemental information.

 

4. Your right to cancel your order:

You may cancel your Forge Motorsport order at any stage before the goods are dispatched to you, However we reserve the right to charge for any expenses incurred in the processing of your order .If you wish to cancel your order, you can either phone us on +44(0)1452 380999 (lines are open 8am - 4-30pm Monday-Thursday and 8am - 3:30pm Fridays) or email us on uksales@forgemotorsport.co.uk

In some cases, we may be unable to prevent your order from being dispatched to you. In this case we will arrange for your order to be collected at your convenience (see our returns and refunds policy below).

 

5. Forge Motorsport (Limited) Lifetime Warranty

Forge Motorsport is one of the largest manufacturers of aftermarket turbo accessories, bringing cutting-edge design and the highest quality to our product line. We strive every day to deliver excellence to our customers, and when things do go wrong, we want you to know you'll be looked after to a standard beyond anything you've experienced before. With that in mind, the Forge Motorsport (Limited) Lifetime Warranty covers products purchased directly from us, or from one of our authorised distributors/dealers.

If your Forge product fails or breaks due to a manufacturing issue or defect, we will repair or replace it at no charge to you, at our discretion. This service is only available if the product remains in its original, unchanged design condition, and has not been modified or altered in any way. The Lifetime Warranty does not cover damage or failure caused by improper or incorrect installation, normal wear and tear, the normal degradation of materials over time, or exposure to Traffic Film Remover or other acidic cleaning products (commonly used in hand car washes).

The warranty is also invalid if the product has not been fitted to the correct application it was designed for. Any damage occurring outside the scope of the warranty can still be sent to us for evaluation and a repair or replacement quotation, along with a return shipping fee. Cover applies to the original purchaser or owner of the product, for the lifetime of that product only, and is not transferable. Given the quality of our manufacturing, we're confident in the long-term durability of your "Engineered for Performance" Forge part.

For any warranty claim or query, please contact the Forge Motorsport sales team in your region:

UK & EU: www.forgemotorsport.co.uk

USA and South America: www.forgemotorsport.com

Asia: www.forgemotorsport.asia

This warranty does not apply to any defect arising from fair wear and tear, wilful damage, accident, negligence by you or a third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.

Any shipping or returns to Forge Motorsport must be insured and pre-paid, and must include a Forge Motorsport Goods Returns Form along with a copy of the original invoice or proof of purchase. The terms and conditions of the Forge Motorsport (Limited) Lifetime Warranty are subject to change at any time without notice.

 

Please note that certain products and aspects of your Forge product are covered by their own specific warranty terms rather than the general Lifetime Warranty above. See the full list of products and exclusions below.

Products and Exclusions of the Lifetime Warranty

While the majority of Forge Motorsport products are covered by our (Limited) Lifetime Warranty, certain items are excluded due to their nature as serviceable, perishable, or wearing parts, or because they fall under their own specific warranty terms. These items are listed below for clarity.

 

Electrical Components

  • Solenoids, wiring harnesses/looms, and ignition coil packs are excluded from the Lifetime Warranty.
  • These items are instead covered by a 12 month warranty against manufacturing defects.
  • Please see our full Electrical Components Warranty terms above for details. Section 5(a) and Section 5(b)

 

Rubber, Sealing and Moving/Serviceable Internal Components

The following are considered wearing/perishable items and are excluded from the Lifetime Warranty:

  • O-rings, seals and gaskets
  • Rubber boots, gaiters and bellows (including those fitted to tie bars, control arms and dogbone/engine mounts)
  • Diaphragms fitted within actuators, wastegates and valves
  • Pistons, piston rings and seals within actuators, wastegates and dump/blow-off valves that are subject to wear through normal operation
  • Springs within actuators and valves that have been altered, over-adjusted, or fatigued through normal use

Where a product contains both covered and excluded parts (for example, an actuator assembly containing a wearing diaphragm or piston seal), only the excluded wearing component itself falls outside the Lifetime Warranty, the housing, body and any other manufacturing defect remains covered as normal.

 

Air Filters

Filters Cover varies by filter media type, reflecting the different wear characteristics of each material:

  • Pleated/Cotton Gauze Filters: covered by a Lifetime Limited Warranty against manufacturing defects, for as long as the product is owned by the original purchaser.
  • Foam Filters: covered by a 5 year warranty against manufacturing defects, from the original date of purchase. Foam media is subject to heat-related degradation and compression over time through normal use, which is not a manufacturing defect and is not covered.

Cover applies to the original purchaser only and is non-transferable. To qualify for warranty cover, filters must be cared for in accordance with Forge's fitting and maintenance guides and/or instructions, including:

  • Cleaning the filter at the recommended interval of every 12 months or 10,000 miles, whichever comes first, under normal road use. Filters used in dusty, off-road, or track/competition conditions should be inspected and cleaned more frequently.
  • Cleaning and re-oiling (where applicable) using only Forge-recommended cleaning products and methods, in line with the instructions supplied with the product.

Neither filter warranty covers:

  • Damage caused by improper use, failure to follow product instructions, or failure to perform recommended maintenance
  • Modification or unauthorised repair
  • Damage caused during installation or removal of the filter
  • Damage caused by incorrect cleaning methods or the use of non-recommended cleaning products (this will void the warranty)
  • Normal wear and tear, including the natural clogging or degradation of the filter media through use

 

Brakes and Braking Components

  • Brake pads and brake discs/rotors are excluded from the Lifetime Warranty.
  • Brake vibration caused by uneven rotor wear following incorrect installation is not covered (see Section 11).

 

Suspension

Forge suspension kits are excluded from our (Limited) Lifetime Warranty. Instead, suspension products are covered by the following warranty against manufacturing defects in materials or workmanship, from the original date of purchase:

  • Structural/Hard Parts (including damper bodies, mounting hardware, top mounts, and camber plates): 2 year warranty
  • Consumable/Wearing Parts (including seals, bump stops, pillow balls, bushings, and springs): 2 year warranty

This warranty does not cover:

  • Damage caused by accident, impact or collision
  • Incorrect installation
  • Use outside of the product's intended application
  • Normal wear and tear
  • Sway bar end links, where included, which are considered a wear item

Cover applies to the original purchaser only, and proof of purchase must be provided to support any claim.

 

Carbon Fibre

  • Forge carbon fibre products, including engine covers, are manufactured to the highest standards using the best materials available. However, in certain applications and areas of extreme temperature, this can lead to discolouration or fading (yellowing) of the carbon fibre, which is not covered under warranty.
  • Carbon fibre engine covers sit in close proximity to the turbocharger and other hot engine components, and heat exposure of this kind is a normal characteristic of the product rather than a defect.
  • We recommend removing carbon fibre engine covers before any track, motorsport, or sustained high-performance driving, as extended heat exposure in these conditions can accelerate discolouration and increase heat retention within the engine bay.
  • Cracking, splitting, or fracturing of carbon fibre components caused by the over-tightening of hose clamps, bolts, or fixings during installation is not covered, as this is considered an installation error rather than a manufacturing defect.
  • All other aspects of your carbon fibre products are covered under our warranty process.

 

Finish and Aesthetic Appearance

  • The finished colour, surface coating, or aesthetic appearance of a Forge product is not covered under the Lifetime Warranty. This includes, but is not limited to:
  • Natural fading, discolouration, or changes in appearance caused by heat, UV exposure, or general use over time
  • The appearance of anodised, powder-coated, or plated finishes
  • Any cosmetic marks or blemishes that do not affect the function of the product

This is separate from, and in addition to, the specific finish exclusions that apply to carbon fibre products, detailed above.

 

Cooling System Consumables (Coolant)

This applies to Forge components that use coolant as part of their operation, such as radiators and coolant-based intercoolers. The following are not covered under warranty:

  • Coolant itself
  • Damage caused by the use of incorrect, mixed, or non-approved coolant types
  • Damage caused by insufficient (low) or excess (over-filled) coolant levels

 

Cooling System Consumables (Oil)

This applies to Forge components that use oil as part of their operation, such as oil coolers. The following are not covered under warranty:

  • Oil itself
  • Damage caused by the use of incorrect oil types
  • Damage caused by insufficient (low) or excess (over-filled) oil levels
  • Damage caused by contaminated oil, or failure to service the oil in line with the manufacturer's recommendations

This list is provided for guidance and may be updated from time to time; please contact our customer service team if you are unsure whether a specific product or component is covered.

This does not affect your statutory rights.

 

5(a) Ignition Coil Packs

Forge Motorsport ignition coil packs are not covered under the Forge Motorsport (Limited) Lifetime Warranty. These items instead carry a 12 month warranty against manufacturing defects, running from the original date of purchase.

Because coil packs are frequently replaced as a full set on a hunch rather than a confirmed fault, we ask that the following steps are followed before a warranty claim can be assessed:

  • Pinpoint the faulty coil pack – we need to know which individual coilpack has failed. Claims covering an entire set, without evidence narrowing this down to specific unit(s), cannot be processed.
  • Confirm the fault – provide evidence of the fault, for example a diagnostic scan showing a misfire code for the affected cylinder (e.g. fault code P030X).
  • Try the swap test – swap the coil pack you believe is faulty onto a different cylinder. If the misfire moves with it, this helps confirm the coil pack itself is at fault.
  • Proof of purchase – a copy of your order confirmation or invoice must also be provided to support the claim.

Claims submitted without this supporting information may be delayed or rejected while further evidence is obtained. This clause does not affect your statutory rights.

 

5(b) Electrical Components

Please note that all electrical components supplied as part of Forge Motorsport kits and products, including but not limited to solenoids, wiring harnesses and looms are excluded from the Forge Motorsport (Limited) Lifetime Warranty and are instead covered by a 12 month warranty from the date of purchase.

This 12 month warranty covers manufacturing defects in material or workmanship only, and applies only where the product has been correctly installed and used in accordance with Forge Motorsport's fitting instructions. It does not cover:

  • Damage or failure caused by incorrect or unprofessional installation
  • Water ingress, corrosion, or damage caused by exposure to the elements
  • Chafing, abrasion, or wear to wiring in service
  • Incorrect voltage, incorrect wiring, or reversed polarity
  • Modification, cutting, splicing, or extending of the loom or harness
  • Connector or pin damage caused by repeated disconnection or incorrect mating
  • Failure caused or contributed to by pre-existing faults, poor earths/grounds, or damaged wiring elsewhere in the vehicle's electrical system
  • Failure arising from conflicts with aftermarket ECUs, piggyback tuning devices, alarms, or other non-Forge electrical accessories connected to the product
  • Failure caused by fitment to a vehicle or application the product was not designed for

As with all Forge warranty claims, the item must be returned for evaluation along with proof of purchase, and any claim found to be valid will result in repair or replacement at Forge Motorsport's discretion. Where inspection shows the fault originates from the vehicle's own wiring or electrical system rather than the Forge component itself, the warranty claim will not be upheld and standard repair/evaluation charges may apply. This does not affect your statutory rights.

 

6. LIMITATION OF LIABILITY: THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE

6.1. Nothing in these Conditions shall limit or exclude the Forge Motorsport liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c)  breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(e) defective products under the Consumer Protection Act 1987.

6.2. Subject to clause 6.1:

(a) Forge Motorsport shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract ; and
(b) Forge Motorsport 's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the invoice price for the relevant Goods and/or Services.

6.3. terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

6.4. Save where the same forms part of the Contract Forge Motorsport shall have no liability for any advice or assistance given to the Customer.

6.5. This clause 6 shall survive termination of the Contract.

 

7. Our returns and refunds policy:

If your goods are faulty or damaged on delivery, we will exchange the product or issue a refund. Goods must be returned to Forge Motorsport in the original packaging (without being installed or used, and with all relevant seals and enclosures intact) within 30 days of receipt by the buyer (this may be subject to a handling fee). Important – returned items that are damaged in transit due to inadequate packaging may not be credited or exchange if Forge Motorsport determines that due care was not taken when packaging items for return to Forge Motorsport. Where possible, please reuse the original packaging, and please contact us if you have any questions regarding adequate packaging. This is especially important when returning larger items such as alloy tanks, intercoolers and radiators. If you are returning product due to damage that has occurred in the delivery to you then please take images showing the damage to both the packaging and the product, and send them by email to info@forgemotorsport.co.uk (UK) or sales@forgemotorsport.com (USA) prior to packaging the damaged item for return.

If you have ordered in error we will issue a full refund (*exclusions apply) upon return of the item(s). Goods must be returned to Forge in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 30 days of receipt by the buyer. Return of item(s) ordered in error will be considered for a further 6 weeks but these will be subject to a 15% handling fee. Returns will not be considered after eight weeks of the buyer’s receipt of order from Forge Motorsport. If a return is processed due to no fault of Forge, any delivery costs or duties paid will not be refunded.

Please go to our returns page for further information: www.forgemotorsport.co.uk/returns

In all circumstances, any action shall be subject to the buyer producing proof of purchase and returning goods, delivery paid.

* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded. Duplicate orders of seperate values will be considered, but refunds will only be issued on the lower value order, or the order where a discount code has been used. 

Pipercross filters are also excluded from our lifetime warranty

This does not affect your statutory rights.

How To return items:
To return an order or part order, please follow this link

 

8. General:

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated, or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports, or any other cause not within the reasonable control of Forge Motorsport.

Please ensure that you have received and checked your order in full before arranging fitment or installation of parts as no liability will be accepted for any costs incurred.

Any special offers or free shipping options quoted are applicable to retail sales only, and not for trade purchases. Discounts and other offers cannot be used in conjunction with another discount or offer, unless otherwise stated. Discount codes can also not be used on brakes or brake pads, and we reserve the right to exclude other items from discount as we wish.

If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.

Forge Motorsport warrant this product against manufacturing defect but accept no liability for any loss, damage or injury arising as a consequence of installation, failure.

These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.

In these terms and conditions:-
"Forge Motorsport" is the trading name of Larchtower Engineering Ltd, "We and Us" means Forge Motorsport either alone or together with you, as the context requires; "You" means the person ordering goods subject to these terms and conditions;

8.1 Loyalty/Anniversary Scheme

The 15% off loyalty coupon/anniversary scheme is for retail customers only. Forge reserve the right to withdraw this at any time. The discount cannot be used on brake kits or brake components. Valid for 90 days after purchase. Cannot be used on products already discounted (marked special offer). If two coupons are in use, the greater value coupon will take effect. Only one coupon can be used per order. If the loyalty coupon is used on a duplicate order, and one order is cancelled/returned, the value of the discounted order will be refunded. The loyalty coupon cannot be used to purchase an item twice. 

8.2 Refer a Friend Scheme

The 20% off refer a friend scheme is for first time retail customers only. Forge reserve the right to withdraw this at any time. The discount cannot be used on brake kits or brake components. Valid for 30 days after the referee purchases. Cannot be used on products already discounted (marked special offer). If two coupons are in use, the greater value coupon will take effect. Only one coupon can be used per order. If a customer uses the scheme to refer themselves under different details, we reserve the right to cancel and fully refund both orders. The scheme cannot be used for customers who have already purchased previously. 

 

9. Mapping/Tuning

The installation of any product including but not limited to remapping may or may not void the car’s factory warranty, and it is the responsibility of customers to check this with their vehicle manufacturer. All vehicles brought for remapping will be deemed fit upon arrival. It is the responsibility of the customer to ensure that the vehicle is up to date and in good condition. It is the customers responsibility to notify their insurers of any modifications. Forge accept no responsbility for any damages during or after a remap.

 

10. Cooling Products and TFL

Do not use aggressive (acidic) car cleaning products, particularly traffic film remover solutions or shampoos to clean your intercooler, radiator or oil cooler. The use of these products can damage Forge Motorsport cooling systems and invalidate your warranty – these are often found at car washes. A light, warm, soapy solution (free of harsh acidic cleaning compounds) should be used to clean you cooler and thoroughly rinsed away. We recommend that you should inspect your product on a regular basis for bent and/or crushed fins. Any bent fins should be carefully straightened to allow ambient air to pass through the core face. At the time of installing your Forge radiator, an approved coolant must be used and added to the coolant system. Be sure you never mix coolant and always use distilled water. 

 

11. Brakes and Suspension

No warranty is offered for brake vibration suffered due to uneven rotor thickness wear after incorrect installation of brake rotors. It is commonly known in the brake rotor business that accurate mounting and checking of runout on brake rotors is paramount at installation, and in spite of necessary warnings many mechanics still see fit to ignore this warning and complete the fitment without checking the rotor runout. This leads to brake vibration in the 3000 to 5000 miles lifetime period, voiding the warranty. The solution for vibration at this stage is to have the rotors turned or replaced, and to thoroughly clean the mounting flange on the vehicle, carefully checking for runout before returning the vehicle to service use.

Our suspension kits are also excluded from our lifetime warranty. This does not affect your statutory rights.

 

12. Finance with Klarna

Full terms and conditions of Klarna can be found here. Further information can be found here.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice

If you have any trouble placing an order with Klarna, it could be due to one of the following reasons: 1. Klarna payments are subject to your financial circumstances. Klarna may have rejected your application to Pay later or Pay later in 3. We’d recommend choosing another type or payment or placing an order for a smaller amount. 2. You may have outstanding payments on previous Klarna purchases. 3. You may have missed a required field at the checkout, such as filling in your date of birth. Please note that Klarna is an independent payment company and Forge has no influence over whether your payment with Klarna is accepted or not.

If you have any trouble with your order, please contact Klarna Customer Service.

 

13. Currency Conversion

We use a third party application for our currency conversation called CurrencyLayer. This uses a Real-time JSON API to be as accurate as possible. However, we cannot be held responsible if the amount displayed is different to the amount paid in your native currency. Other transactional and conversation fees may also be charged by your bank or the payment processor used. These are the sole responsibility of the customer. Payment will always be taken in GBP (£) and the converted currency is only a representation of what you will pay in your local currency. 

 

14. VIP Club/RPDD Club

14.1 Rewards

RPDD Rewards can only be applied if all of your details on your account are correct. Please ensure you have all your contact information updated on your account otherwise you can risk missing out on rewards included in your RPDD level.

14.2 Stickers

To claim your sticker reward for each level of the RPDD club, you must use the code provided on your account homepage and submit this into the coupon code box at the checkout. This code can only be used when purchasing a product from the website. Forge reserve the right to withdraw the sticker eligibility at any time.

14.3 Level approval

Once a user has completed the necessary requirements to move up a level within the RPDD club, there will be a 24 hour approval window from the point at which your final requirement has been fulfilled. We will notify you of any level updates via email. Forge reserve the right to withdraw any users eligibility at any time.

14.4 Level Requirements

You will be able to see on your account any requirements that are missing in order for you to move up a level. If you feel you have fulfilled a requirement, and the website doesn’t display it, please email us on rpdd@forgemotorsport.co.uk. We will notify you 1 month, 14 days, and 1 day prior via email if you are no longer eligible for the RPDD club member membership. Warnings will also be provided when you login to your account and visit the RPDD members section.

14.5 Backdating

Users’ eligibility to the RPDD club will not be backdated. Your membership is valid from 9th May 2023 onwards. If you have any problems with this please email us on rpdd@forgemotorsport.co.uk.

14.6 Manual Requirements

Some requirements for membership levels will require a manual check by the Forge team. Submitted proof of these requirements will vary but will include verifying your account information for your details to be confirmed. Please allow 24 hours for this process.

14.7 Coupon usage

Some rewards will be a % based coupon. This will be automatically applied at checkout. These cannot be used in conjunction with any other % discount coupon. Some products such as brake kits may be excluded from these coupons. If a higher percentage coupon is used, this will remove the RPDD reward coupon. Products already on special offer may be excluded from these coupons.

14.8 Transferring rewards

Rewards earned by a user cannot be transferred to any other user at any time.

14.9 Eligible Users

Currently the VIP club is valid for UK retail customer only

14.10 Right to withdraw 

Forge Motorsport withhold the right to withdraw the RPDD (VIP) Club at any point, including any rewards given during the duration of the scheme. 

 

15. Russia (Sanctions) (EU Exit) Regulations 2019

Under the Russia (Sanctions) (EU Exit) Regulations 2019, the UK government has prohibited the export of luxury goods to Russia. This includes any direct or indirect supply of such goods if there is knowledge or reasonable suspicion that they will ultimately be re-exported to Russia. These sanctions were implemented to restrict Russia’s access to high-value items and are legally binding on all UK businesses.

Given these regulations, we are unable to proceed with any sale where there is a risk that our products may be re-exported to Russia, as doing so would constitute a violation of UK law. We take our compliance obligations very seriously and appreciate your understanding in this matter.

 

16. Our details

Forge Motorsport
Unit 1A Ashville Trading Estate
Bristol Road, Gloucester GL2 5EU
Larchtower Engineering is registered in England under no. 2100158
VAT Registration no. GB 466849196

 

 

Third-Party Dignity at Work, Anti-Harassment and Professional Conduct Statement

1. Purpose

Larchtower Engineering Ltd trading as Forge Motorsport, Hose Technik and Forge Engineering is committed to providing a working environment that is safe, professional, inclusive and free from harassment, sexual harassment, bullying, discrimination, victimisation and retaliation.

We expect all customers, suppliers, contractors, consultants, visitors, agency workers and any other third parties interacting with our business to uphold these standards when dealing with our employees, contractors and representatives.

 

2. Expected Standards of Behaviour

2.1. Third parties must:

(a) Treat all individuals with dignity, courtesy and respect.

(b) Conduct themselves professionally at all times whilst on Company premises, attending Company events, visiting employees, participating in meetings, or communicating with Company personnel.

(c) Refrain from any form of harassment, sexual harassment, bullying, discrimination, intimidation, victimisation or retaliatory behaviour.

(d) Ensure that their employees, representatives, subcontractors and agents comply with these requirements when carrying out activities connected with the Company.

This applies to all forms of communication, including face-to-face interactions, telephone calls, video meetings, emails, instant messaging, social media and other electronic communications.

 

3. Prohibited Conduct

3.1. Examples of unacceptable behaviour include, but are not limited to:

(a) Offensive, abusive, threatening or intimidating language.

(b) Sexual comments, jokes, gestures or advances.

(c) Unwanted physical contact.

(d) Discriminatory remarks relating to age, disability, race, nationality, religion, sex, sexual orientation, gender reassignment or any other protected characteristic.

(e) Bullying, humiliation, ridicule or deliberate exclusion.

(f) Displaying, sharing or sending offensive, discriminatory or sexually explicit material.

(g) Victimising any person who raises a concern or participates in an investigation.

 

4. Reporting Concerns

4.1. The Company encourages employees and third parties to report any concerns regarding harassment, sexual harassment, bullying, discrimination or inappropriate conduct.

Where concerns are raised regarding the conduct of a third party, the Company will investigate the matter and take such action as it considers appropriate.

 

5. Cooperation with Investigations

5.1. Where a complaint, concern or allegation is raised involving a third party, the Company expects full cooperation with any investigation.

This Includes:

(a) Providing relevant information when requested.

(b) Making relevant employees, representatives or witnesses available for interview where reasonably required.

(c) Preserving and providing relevant records, communications or evidence.

(d) Maintaining confidentiality throughout the investigation process.

(e) Refraining from any action that could compromise, influence or interfere with the investigation.

Failure to cooperate fully and honestly with an investigation may be considered a serious breach of this Statement and may influence the Company's future commercial relationship with the third party.

 

6. Retaliation and Victimisation

6.1. The Company will not tolerate retaliation, victimisation, intimidation or any adverse treatment towards any person who raises a concern, makes a complaint, provides information, acts as a witness or participates in an investigation in good faith.

Any such behaviour may result in immediate action being taken by the Company.

 

7. Consequences of Breach

7.1. Where the Company reasonably believes that a third party has breached this Statement, it reserves the right to take appropriate action, including but not limited to:

(a) Issuing a formal warning.

(b) Requiring the removal of specific personnel from Company premises or projects.

(c) Restricting access to Company facilities.

(d) Suspending work or services.

(e) Terminating contracts, purchase orders or commercial relationships.

(f) Reporting matters to relevant regulatory bodies or law enforcement agencies where appropriate.

 

8. Acknowledgement

8.1. By supplying goods or services to, purchasing goods or services from, visiting, or otherwise conducting business with Larchtower Engineering Ltd trading as Forge Motorsport, Hose Technik and Forge Engineering, third parties acknowledge and agree to comply with the standards set out in this Statement.