Delivery & Returns Information

Full delivery and returns terms and conditions can be found here. 

Free* Next Day UK Delivery

Next day delivery applies to orders processed before 12 noon Monday to Friday, subject to stock availability and geographical restrictions. 'Next day' refers to next working day. We cannot guarantee next day delivery for orders placed after this time. Whilst we endeavour to honour our next day service, next day delivery cannot be guaranteed due to other extenuating circumstances. Full details.

*Delivery is free of charge for all orders £200 (ex VAT) or over.

Products are sent by standard DPD service which is usually a next day service, but can take 2 days in transit. We reserve the right to ship smaller, lower value items via Royal Mail or any other service. (Not including Scottish Highlands, Scottish Isles, Northern Ireland, Guernsey, Jersey, and Isle of Man where charges will vary). Other courier options may be available at checkout for an additional fee (DHL, FedEx, UPS).

Click & Collect (UK Only)

We also offer a click & collect service for our UK customers from our Gloucester based HQ. This service is available at checkout. Simply select 'Click and Collect' as the delivery option.

Our team will be in contact within 2 working hours to confirm a suitable time for collection. Should you need to collect your order on a specific date or at a specific time, please contact our team before you place your order. 

Our Click & Collect service is available Monday to Thursday between 08:30am and 4:30pm, and Friday between 08:00am and 3.30pm. We may be able to arrange collection of your order outside of these times.

Europe and Worldwide

Delivery service charges will vary depending on the quantity of product ordered, the related parcel size, and destination postcode. Live shipping rates will be calculated at checkout using ShippyPro and dependent on criteria, you will be given the option of DHL, DPD, or UPS courier services.

Shipping into the EU - Duty Charge Information

If we detect at checkout that you are located within the European Union (EU), you are eligible for a contribution towards your import duty and tax payments. We can add an additional 20% on the total cost of your order, we will then pay the duty and tax costs above your contribution. This offer will ensure the price you pay at checkout is the total you pay, with no additional charges. It will also ensure you have the fastest possible delivery, with no delays. For more information, please see here.

 

Returns

If your goods are faulty or damaged on delivery, we will exchange the product or issue a refund. Goods must be returned to Forge Motorsport in the original packaging (without being installed or used, and with all relevant seals and enclosures intact) within 30 days of receipt by the buyer. Important – returned items that are damaged in transit due to inadequate packaging may not be credited or exchange if Forge Motorsport determines that due care was not taken when packaging items for return to Forge Motorsport.

Please go to our returns page for further information.

Frequently Asked Questions (FAQ's)

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Will I need to pay import duties on my purchase into the EU?

If we detect at checkout that you are located within the European Union (EU), you are eligible for a contribution towards your import duty and tax payments. We can add an additional 20% on the total cost of your order, we will then pay the duty and tax costs above your contribution. This offer will ensure the price you pay at checkout is the total you pay, with no additional charges. If you do not select this option, you will be responsible for all import duties, customs, and taxes upon receipt of your order.

Answered 3 months, 2 weeks ago

Do you offer a click & collect service?

We also offer a click & collect service for our UK customers from our Gloucester based HQ. This service is available at checkout. Simply select 'Click and Collect' as the delivery option.

Answered 3 months, 2 weeks ago

Which couriers do you use?

We use DPD for our UK delivery.

For EU and rest of World delivery, we use either DHL or UPS.

Answered 3 months, 2 weeks ago

How quickly will I receive my item?

If your item is in stock, we aim to ship within 1 working day. UK delivery is generally next day if ordered before 12 noon. Mainland Europe will be between 2-5 days after dispatch, whilst the rest of the world will be 3-10 days. 

Answered 3 months, 2 weeks ago