Terms & Conditions (.CO.UK)
We may at any time make changes to this site and the details displayed on it (including prices).
Due to the amount of fake and counterfeit Forge products coming from China, we can no longer offer our all encompassing warranty service. From the 1st of March 2015, all warranty claims must be accompanied by the original proof of purchase to enable us to help you. Failure to supply this proof will result in your claim or enquiry being denied.
UK - TERMS & CONDITIONS OF USE
1. Prices and Payment:
The prices for goods displayed for sale on this site, are Forge Motorsport UK prices and are exclusive of VAT. Delivery may be charged in addition, and any such additional charges will be notified to you on application or on completion of an order, where they apply.
Forge Motorsport cannot accept your order until you have supplied payment details for it in full. Upon receipt of these details, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
Credit and Debit Card Payments
All card payments are processed by HSBC Card Services.
Forge Motorsport ships exclusively via UPS. Other shipping options may be available for an additional fee over and above the actual shipping costs. Once a product has left our warehouse and is in the possession of the shipping company, any claims must be made directly with that shipper however we can assist with most cases.
Our Free Delivery Policy is ONLY for UK MAINLAND Retail order deliveries, occurring during normal business days (Monday to Friday). Unfortunately we are unable to offer this service to all UK postcodes. For these excluded UK postcodes deliveries will be charged at the prevailing rates and may be subject to longer delivery times. Please contact us for a detailed quotation of costs and times by visiting the Contact Us page. Postcodes excluded from UK mainland free delivery: AB36-38, AB55-56, FK17-21, HS1-9, IV (All), KA27-28, KW (All), PA 20-99, PH 15-99, ZE (All)
3. Your right to cancel your order:
You may cancel your Forge Motorsport order at any stage before the goods are dispatched to you, However we reserve the right to charge for any expenses incurred in the processing of your order .If you wish to cancel your order, you can either phone us on +44(0)1452 380999 (lines are open 8am - 4-30pm Monday-Thursday and 8am - 3:30pm Fridays) or email us on firstname.lastname@example.org
In some cases, we may be unable to prevent your order from being dispatched to you. In this case we will arrange for your order to be collected at your convenience (see our returns and refunds policy below).
4. Our returns and refunds policy:
If your goods are faulty or damaged on delivery, we will exchange the product or issue a refund. Goods must be returned to the Company in original packaging (without being installed,used, and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.
If you have ordered in error, subject to a restocking charge of not less than 10% of the value of the order we will issue a refund ( *exclusions apply). Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.
In all circumstances, any action shall be subject to the buyer producing proof of purchase and returning goods, delivery paid.
* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded.
This does not affect your statutory rights.
How To return items:
Call our Customer Services team on +44(0)1452 380999. They will explain the procedure for the return of the unwanted goods. Calls are charged at national rate. Lines are open 8am - 4-30pm Monday-Thursday and 8am - 3:30pm Fridays.
We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated, or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports, or any other cause not within the reasonable control of Forge Motorsport.
Please ensure that you have received and checked your order in full before arranging fitment or installation of parts as no liability will be accepted for any costs incurred.
Any special offers or free shipping options quoted,are applicable to retail sales only, and not for trade purchases.
If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.
We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.
Forge Motorsport warrant this product against manufacturing defect but accept no liability for any loss, damage or injury arising as a consequence of installation, failure.
These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.
In these terms and conditions:-
"Forge Motorsport" is the trading name of Larchtower Engineering Ltd, "We and Us" means Forge Motorsport either alone or together with you, as the context requires; "You" means the person ordering goods subject to these terms and conditions;
6. Our details
Unit 1A Ashville Trading Estate
Bristol Road, Gloucester GL2 5EU
Larchtower Engineering is registered in England under no. 2100158
VAT Registration no. GB 466849196